Service deskNekaf agent
you're booked for Thursday at 9:40
Service desk
Answers every call, books, reschedules and cancels, 24/7.
Every customer call answered. Every bay booked.
AI voice agents for garages, dealerships, body shops and tire centers that answer questions, book service appointments and handle routine requests, 24/7.
Talk to a founder. No obligations.
Handling hundreds of conversations daily at:
Hear Nekaf take a real call
Press play, or call the demo line and try it yourself.
Sample call · rebooking an appointment
The transcript follows the call.
It's Nekaf that answers.
What changed when Nekaf took the phones
Measured at Broekema, before and after Nekaf took the phones.
+23%
More service appointments booked
After-hours callers and callers who used to hang up now book.
≈170 h
Staff hours saved per month
2,526 calls a month resolved without staff, at four minutes each.
4 min2 sec
Average response time
From four minutes on hold at peak times to an answer on the first ring.
0%>60%
Resolved without staff
More than six in ten calls are completed end to end: opening hours, car-ready status, bookings.
50%0%
Missed callers never heard again
Half the people who reached voicemail never called back. There is no voicemail anymore.
30%0%
Calls never answered
Nearly a third of calls went unanswered. Now every call is picked up, even 50 at once.
Results from 8,420 incoming calls during May and June 2026 at Broekema.
Your workshop, running. Even when you aren't.
Nekaf answers, books and follows up, so your team can focus on the car on the lift and the customer at the counter.
Turn every call into a booked job
Answer every call, day and night, and book straight into your workshop planner.
Customer
Hi, is my car ready to pick up today?Ridgeline Auto Care
Yes, Nicholas. The brakes are done and it’s been washed. We’re open until 7pm.Animation showing calls from different garages being answered and booked.
Give every team its time back
Service desk, technicians and managers stop working the phone and start working on cars.
‹Service · May 14›
9:009:4010:2011:00
Choose a time
Animation showing a service slot being picked and a tire change being booked.
One agent across every channel
Voice first, with web chat, email, SMS and WhatsApp under the same rules.
☎▭✉▤◎
Ridgeline Auto Care · Voice
“I’d like to book a tire change for Friday.”Animation showing one conversation moving across voice, chat, email and SMS.
Pay for a job well done
Simple monthly plans. No contracts. Cancel anytime.
How was your service visit?
★★★★★
Outcome achieved · pay only for this
Animation showing ratings and a completed outcome.
Meet the console
Every call, booking and hand-off in one place. Ask anything in plain language.
Service deskNekaf agent
you're booked for Thursday at 9:40
Service desk
Answers every call, books, reschedules and cancels, 24/7.
Car-ready statusNekaf agent
your car is ready for pickup
Car-ready status
Tells callers where their car, parts or claim stand.
ReminderNekaf agent
your inspection is due next month, shall I book it?
Reminders and recalls
Finds every car due for service, inspection or a tire change and books it.
No-show recoveryNekaf agent
I can move you to tomorrow at 10:20
No-show recovery
Calls every no-show within two hours and rebooks.
The only voice agent purpose-built for the workshop
Built for independent garages and dealerships first, now also for body shops and tire centers. Trained on more than 10,000 automotive terms, part names and job types.
Speaks your trade
Knows a timing belt from a tire swap, quotes the right duration and books each job correctly.
Follows your rules
Job durations, technician skills, loaner cars and breakdown rules approved by your workshop manager.
Learns from every correction
Mark any call as wrong in one click. The fix is tested before it goes live.
Live in 48 hours. Not 48 days.
Nothing to install, nothing to replace. Nekaf works standalone from day one.
SIGNAL
Inspection expires in 14 days
API
Check bay availability
Web chat
Confirm inspection
Forward your number
Calls are routed to Nekaf: all of them, overflow or after hours. Your number stays the same.
Journeys
- Book a service
- Seasonal tire change
- Check service plan
- Car-ready status call
- Inspection reminder
We set up your rules
Bays, technicians, opening hours, job durations and breakdown rules, configured with your team. You approve every response.
Agent reasoning
- SupervisorsQuote validityParts availability
- DecisionsJourney: Service booking
- ResponsesMain response
Go live
Watch the first calls in your dashboard. Connect your garage software when you're ready.
The results speak for themselves
Workshops that answer every call, in their own words.
“It knows the difference between an inspection booking and a car-ready question. Our counter finally has time for the customer standing in front of it.”
Bas
Owner, Autobedrijf van Nuland
“Customers tell us the phone is finally easy. Our techs tell us the same.”
Dave
Service manager, Legacy Auto Clinic
“Car-ready calls used to eat our afternoons. Now the phone tells people their car is done before they think to ask.”
Marieke
Service manager, Broekema
Trust and reliability
Nekaf is built for workshop accountability. Every rule, decision and hand-off is documented and auditable.
See how many more calls you could answer
We'll model recovered bookings and staff hours on your own call volume.
Talk to a founder. No obligations.