Meet Nekaf

Nekaf answers your workshop's phone with an AI voice agent. It answers questions, books, moves and cancels service appointments, tells callers when their car is ready and routes breakdowns and warning lights by your own rules. The same agent handles web chat, email, SMS and WhatsApp.

No. It takes the routine calls so your service advisors have time for the customer at the counter and your technicians stay on the lift. Warranty disputes, complaints, complex diagnoses and anything in doubt go to your team with the transcript attached.

The agent follows the breakdown rules your workshop manager approved. A check engine light gets a diagnostic slot with the right technician, overheating or a roadside call reaches the mechanic on duty in seconds with a summary. It never guesses at a diagnosis.

Only from your own price list. It tells callers what a job costs, what a quote included and what changed, and captures approvals on the call. Anything not on the list goes to your team. Nekaf never promises a repair it cannot see.

English, Dutch, German and Spanish, set per location. It speaks the trade too: it is trained on more than 10,000 automotive terms, part names and job types. The Console works in English, Dutch and German.

48 hours. You forward your number, we configure bays, technicians, opening hours, job durations and breakdown rules with your team, and you approve every response. You see the first calls in the Console the same week. Garage software connects later, when you are ready.