Service deskNekaf agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
Tire centers
Seasonal peaks answered. Every slot filled.
Caller
I need to switch to winter tires before the weekend.
Nekaf
Your winter set is in storage with us. Friday at 9:20 works, it takes about 45 minutes. Shall I book it?
Handling hundreds of conversations daily at:
Trusted for a tire center's most common calls
Tire change booking
Seasonal swaps, new sets and repairs, booked with the right duration and bay.
Stock and prices
Which sizes and brands are in stock, what they cost and when they can be fitted.
Tire storage
Where a stored set is, when it was last fitted and when to swap.
Quick services
Oil changes, brakes, batteries, wipers and alignment, booked in minutes.
Puncture and roadside
Flat tires and roadside calls follow your rules and reach the right person.
Hours and locations
Opening hours, directions and waiting-room facilities for every branch.
Seasonal overflow
The October and April peaks answered without voicemail.
Ready-for-pickup calls
Customers are told the moment their car is done, so they stop calling to ask.
Reminders
Seasonal swaps and worn-tread follow-ups booked without a call list.
Warm transfers
Complaints and anything unclear reach a person with context.
No-show recovery
Missed appointments called back and rebooked.
Call summaries
Every call transcribed and written to the customer record.
One standard per branch
Same greeting and rules across the chain.
Live dashboard
Answer rate, bookings and stock questions per branch.
Audit trail
Every decision logged with its rule version.
Stock sync
Availability and storage read from your tire management system.
Marketing follow-up
Confirmations and reminders keep the seasonal calendar full.
Multi-language
English, Dutch, German and Spanish, per branch.
Better outcomes for drivers, branches and your team
Answer every driver at once
No hold music, no voicemail, even on the first cold Saturday of October.
Route real emergencies
Your rules decide what reaches the on-duty technician, and how fast.
Keep the bays full
Reminders, recalls and no-show recovery protect every slot.
Free the front desk
Stock and storage questions answered without staff.
See every branch at a glance
One dashboard for calls and bookings across sites.
“Implementation was fast. We forwarded the number on a Tuesday and stopped missing calls on Thursday.”
Dave
Service manager, Legacy Auto Clinic
Agents for tire and fast-fit centers
Service deskNekaf agent
you're booked for Thursday at 9:40
Front desk
Answers, books and reschedules, 24/7.
Tire swapNekaf agent
your winter set is in storage, Friday at 9:20?
Tire storage and swap
Finds the stored set and books the seasonal change.
ReminderNekaf agent
your inspection is due next month, shall I book it?
Reminders
Seasonal swaps booked without a call list.
No-show recoveryNekaf agent
I can move you to tomorrow at 10:20
No-show recovery
Rebooks missed visits and reports what it recovered.
Built for tire and fast-fit centers: trust and privacy
Every rule, every decision and every hand-off is documented and auditable.
Frequently asked questions
See how many more calls you could answer
We'll model recovered bookings and staff hours on your own call volume.
Talk to a founder. No obligations.